Selecting a Cost effective Inkjet Printer: Print Head Problems Plague Brother

Selecting a Cost effective Inkjet Printer: Print Head Problems Plague Brother
Print Head Problems Plague BrotherError 41This is the error message many Brother users are seeing with their new/fairly new printers.”Error 41″ is the codename for the problem that has been dogging Brother printers around the globe.A Google search on “Brother Error 41” reveals blog strands, involving hundreds of people, devoted to the problem, how to fix it, and how Brother is handling it.Error 41 -The head drive voltage has not been turned from Low to High within the specified time. Check: • Carriage ASSY • Main PCB • Print head unit • Power supply PCBBottom line….You need a new print head……Warranty ?The warranty period is 12 months from the date of purchase OR 18 Months from date of Manufacture! check the serial number located under the exit tray the 8th and 9th numbers from the end are the month and year there will be a letter then a number like A3b234569 the A3 stands for April 2003. if within that period brother will replace the head and cartridges for free.One blogsite for people trying to fix their printers, has frustrated and abusive “error 41” messages posted from Australia, the United States, the United Kingdom and Spain.The problem is so widespread that Brother has (it is rumoured) had to extend its warranty on the print heads from one to two years.Consumer Magazine RatingBrother machines rated poorly in a Consumer magazine survey of 9000 subscribers who had bought new printers since 2003, published in June.Brother inkjet printers were the least reliable of the five brands in its survey, including Hewlett Packard (HP), Canon and Epson.About 10 per cent of Brothers had to be repaired.What Brother is Saying (Unverified)Michael Smith, marketing manager for Brother International (NZ), said the rate of “error 41” was unacceptably high in a series of machines launched five years ago.What other users have to say…http://www.fixyourownprinter.com/forums/inkjet/23088Labels: Brother, Brother MFC 3100C Error 41, embedded Head, Error 41, head drive voltage, Michael Smith, Print Head Problems Plague Brother